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DTSTART:20210518T163000Z
DTEND:20210518T180000Z
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SUMMARY:Delivering the Customer Service You Would Want Seminar
DESCRIPTION:The Greater Springfield Chamber of Commerce and Ziebler & Associates are partnering to offer "Delivering the Customer Service You Would Want"\, a customer service training.  The seminar will be presented by David Ziebler.\n\n\n\nWHAT PARTICIPANTS WILL LEARN\n\n\n	How to identify what type of customer service they desire and what type they want for their customers\n	How to educate and train themselves\, their colleagues\, and their employees on their desired level of customer service\n	How to deliver "best in class" customer service by applying some of the field's most effective techniques\n	How to create a strong customer service culture and business approach that yields highly skilled and professional employees\, and highly satisfied customers\n\n\nBy using reflective exercises\, real world scenarios\, and the most current research and data around customer service\, participants will have the opportunity to learn and develop the skills necessary to deliver the customer service that they would want\, and deserve.\n\n\n\nPRESENTED BY DAVID ZIEBLER\n\nDavid's passion in life has been to help people become their best.  With unbridled excitement for dreaming big\, his faith in people and their potential has always been at the forefront of how he interacts.  Being the son of two immigrants\, he was raised to believe in the impossible\, and how hard work is the great equalizer.\n\n\n\nDavid is a Designated Master Trainer by the Association for Talent Development.  He holds a Master of Science in Management and Organizational Behavior from Benedictine University and Bachelor of Science in Psychology from Eastern Illinois University.\n\n\n\nTo download a registration flyer\, CLICK HERE.
X-ALT-DESC;FMTTYPE=text/html:<div style="text-align: justify\;"><span style="font-size:14px\;"><span style="font-family:arial\;"><span style="color:#000000\;"><span style="background:white\;">The Greater Springfield Chamber of Commerce and Ziebler &amp\;&nbsp\;Associates are partnering to offer&nbsp\;&ldquo\;Delivering the Customer Service You Would Want&rdquo\;\, a&nbsp\;customer service training.&nbsp\; The seminar will be presented by David Ziebler.<br />\n<br />\n<strong>WHAT PARTICIPANTS WILL LEARN</strong></span></span></span></span></div>\n\n<ul>\n	<li style="text-align: justify\;"><span style="font-size:14px\;"><span style="font-family:arial\;">How to identify what type of customer service they desire and what type they want for their customers</span></span></li>\n	<li style="text-align: justify\;"><span style="font-size:14px\;"><span style="font-family:arial\;">How to educate and train themselves\, their colleagues\, and their employees on their desired level of customer service</span></span></li>\n	<li style="text-align: justify\;"><span style="font-size:14px\;"><span style="font-family:arial\;">How to deliver &quot\;best in class&quot\; customer service by applying some of the field&#39\;s&nbsp\;most effective techniques</span></span></li>\n	<li style="text-align: justify\;"><span style="font-size:14px\;"><span style="font-family:arial\;">How to create a strong customer service culture and business approach that yields highly skilled and professional employees\, and highly satisfied customers</span></span></li>\n</ul>\n\n<div style="text-align: justify\;"><span style="font-size:14px\;"><span style="font-family:arial\;">By using reflective exercises\, real world scenarios\, and the most current research and data around customer service\, participants will have the opportunity to learn and develop the skills necessary to deliver the customer service that they would want\, and deserve.<br />\n<br />\n<strong>PRESENTED BY DAVID ZIEBLER</strong><br />\nDavid&rsquo\;s passion in life has been to help people become their best.&nbsp\; With unbridled excitement for dreaming big\, his faith in people and their potential has always been at the forefront of how he interacts.&nbsp\; Being the son of two immigrants\, he was raised to believe in the impossible\, and how hard work is the great equalizer.<br />\n<br />\nDavid is a Designated Master Trainer by the Association for Talent Development.&nbsp\;&nbsp\;He holds a Master of Science in Management and Organizational Behavior from Benedictine University and Bachelor of Science in Psychology from Eastern Illinois University.<br />\n<br />\nTo download a registration flyer\, <strong><a href="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2356/File/Misc_Events/2021CustomerServiceflyer-Ziebler.pdf"><span style="color:#0000FF\;">CLICK HERE</span></a></strong>.</span></span></div>\n
LOCATION:Greater Springfield Chamber of Commerce 501 E. Capitol Ave.\, Suite A Springfield\, IL 62701 Parking and Building Information Free parking is available downtown until further notice. You may park on street on 5th Street or Capitol Avenue. Enter the building at the northeast corner of 5th & Capitol. Masks will be required upon entry and when leaving your seat. Seating will be social distanced.
UID:e.2356.15388
SEQUENCE:3
DTSTAMP:20260922T180023Z
URL:https://business.gscc.org/events/details/delivering-the-customer-service-you-would-want-seminar-15388
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