BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20261022T140000Z
DTEND:20261022T170000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Handling Conflict and Difficult Conversations at Work
DESCRIPTION:Conflict is part of managing people. The key issue is not whether conflict occurs\, but how quickly and skillfully you respond when tensions begin to rise. This interactive workshop helps participants recognize early warning signs\, stay grounded under pressure\, address issues directly and use practical communication techniques to reduce defensiveness and move conversations toward resolution. Participants will practice handling common workplace situations involving performance concerns\, tone problems\, frustration\, resistance and emotionally charged interactions. This workshop is grounded in de-escalation principles\, conflict psychology and communication strategies that help participants maintain relationships while upholding expectations and standards.\n\n\n\nRegister online: https://www.enrole.com/llcc/jsp/session.jsp?sessionId=2026E1-PDV-3207-001&courseId=PDV-3207&categoryId=72819418
X-ALT-DESC;FMTTYPE=text/html:Conflict is part of managing people. The key issue is not whether conflict occurs\, but how quickly and skillfully you respond when tensions begin to rise. This interactive workshop helps participants recognize early warning signs\, stay grounded under pressure\, address issues directly and use practical communication techniques to reduce defensiveness and move conversations toward resolution. Participants will practice handling common workplace situations involving performance concerns\, tone problems\, frustration\, resistance and emotionally charged interactions. This workshop is grounded in de-escalation principles\, conflict psychology and communication strategies that help participants maintain relationships while upholding expectations and standards.<br />\n<br />\nRegister online: https://www.enrole.com/llcc/jsp/session.jsp?sessionId=2026E1-PDV-3207-001&amp\;courseId=PDV-3207&amp\;categoryId=72819418
LOCATION:Lincoln Land Community College\, Medical District 130 West Mason Room 202 Springfield\, IL 62702
UID:e.2356.29550
SEQUENCE:3
DTSTAMP:20260919T125828Z
URL:https://business.gscc.org/events/details/handling-conflict-and-difficult-conversations-at-work-29550
END:VEVENT

END:VCALENDAR