Events Upcoming
New Members
Date and Time
Thursday Oct 4, 2018
8:00 AM - 9:30 AM CDT
October 4, 2018
7:15 - 8:00 am - Registration & Networking Breakfast
8:00 - 8:15 am - Opening Remarks
8:15 - 9:30 am - Keynote
Continental breakfast will be served.
Location
Dove Conference Center at Prairie Heart Institute
619 E. Mason St.
Springfield, IL
Parking is available in the ramp at 6th and Mason.
Fees/Admission
Cost to attend:
CIL_NCSA Members: Free for Chapter members
Non-members: $29.00
Attendees are asked to RSVP by September 28 by email to centralillinoiscustomer@gmail.com.
Description
Customer Service Seminar
Craig Zablocki presents "Think Big - Act Big"
Professional Keynote speaker Craig Zablocki will weave together his message around "The Intelligence of Fun" and how positive attitude is critical to achieving a great customer service culture. His interactive presentation will help attendees increase productivity, motivation, creativity and staff engagement in their organizations.
Described as a compelling combination of actor Robin Williams and PBS host Wayne Dyer, Craig is in the top two percent of America's most recognized speakers. A nationally known speaker and consultant, Craig has spoken to more than 900,000 people internationally and in all 50 states. Rated as a top tier speaker, Craig has shared the platform with Vice President Al Gore, bestselling author Tom Peters and others. Microsoft, Disney, Chase, United Airlines, and the Mayo Clinic - his client list reads like an international Who's Who.
For more information about Craig, CLICK HERE. Don't miss this signature CIL-NCSA event!
About CIL_NCSA
The CIL_NCSA was founded in 2015 and is committed to improving service in area organizations and businesses. By bringing together leaders who care about customer service, the chapter works to leverage each other's experiences and successes to make Springfield "The Friendliest City" in America.