For centuries, work has been more than a paycheck—it’s been a space where people collaborate, forge meaningful bonds, and find belonging. Yet, in recent years, a major shift has left many feeling isolated despite being surrounded by colleagues, as the deep camaraderie once common in workplaces is fading.

Gallup’s research underscores this concerning trend: today, only 20% of U.S. employees report having a best friend at work. More troubling, just one in five actively nurtures these relationships, despite clear evidence that workplace friendships elevate commitment, performance, and personal well-being. This erosion of connection is not merely a social loss—it’s a business challenge. Employees without strong friendships often feel less fulfilled, collaborate less effectively, and are far more likely to leave.

The impact of lost workplace friendships is often underestimated—especially in discussions about employee turnover. While it’s commonly believed that people mostly quit jobs in response to poor managers, Oxford professor Jan-Emmanuel De Neve has found that workers quit not because of leadership alone, but because they lack a sense of belonging with their teams. This reframes the issue: workplace friendships aren’t just about socializing—they’re critical for retention and sustainable business success.

The Great Resignation, where millions quit their jobs, directly highlights the impact of weakened workplace ties. Physical separation during the COVID-19 pandemic left employees feeling detached from their teammates, eroding the sense of community that once grounded them. While not the sole driver, the decline in deep workplace friendships significantly contributed to employees’ decisions to leave, underscoring friendship’s role in fostering loyalty, job satisfaction, and team stability.

This article is courtesy of Express Employment Professionals