The Greater Springfield Chamber of Commerce and Dale Carnegie Training are partnering to offer “Powerful People Skills”, a leadership development series for members only. Seminar will be presented by Steve Garland.
Seminar 3: Disagreeing Agreeably
The ability to address contentious situations is a challenging skill for most people. Rather than avoiding conflict, it should be embraced as an opportunity to learn, adapt and respect one another as you work toward an agreement.
Whenever you have two or more people, there’s bound to be conflict. Disagreements are a natural and inevitable part of any work environment. It’s when they go unresolved that tensions rise, energy is wasted and productivity suffers.
Disagreements can be leveraged to make better organizational decisions. This seminar offers insights into your own work style and communication “hot buttons.” You will not only explore situations that challenge you most, you’ll learn to manage your emotions and to express your opinions in a productive way that leads to acceptance and agreement.