CLERICAL TEAM SUPERVISOR

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as a supervisor. Under administrative direction, this position oversees the activities of a team of professional DCFS licensing staff regarding clearances; develops and maintains logs, tracking systems, and reports related to the processing of Authorization for Background Checks and clearances; monitors and reviews data entry. Additionally, the position provides specialized, technical secretarial and office support functions, utilizing extensive independent knowledge, judgment, and discretion.

This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Directs and monitors support staff engaged in the performance of complex, specialized clerical functions which require the application of agency policies and procedures.
• Serves as working supervisor; assigns and reviews work; provides guidance and training to assigned staff.
• Provides specialized, technical secretarial and office support functions, utilizing extensive independent knowledge, judgment, and discretion.
• Coordinates the receipt and review of background check authorization forms and results, dissemination to Department and childcare facility staff, and follow-up recommendations to the Department.
• Develops and maintains logs, tracking systems, and reports related to the processing of Authorization for Background Checks and clearances.
• Recommends establishment of new operating procedures or revision of existing methods.
• Performs various critical data entry transactions
• Performs other duties as required or assigned which are reasonably within the scope of the duties

Minimum Requirements

• Requires knowledge, skill, and mental development equivalent to completion of two years of study at a secretarial/business college and one year of office experience, or completion of high school and three years of Office Assistant experience, or three years of independent business experience.
• Requires ability to keyboard accurately at 30 wpm.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.