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DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.
Job Requisition ID: 50465
Closing Date: 11/04/2025
?Agency: Department of Children and Family Services
Class Title: OFFICE ASSOCIATE - 30015
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated Starting Salary: $4,004/Month - Full Salary Range $4,004-$5,245/Month
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD COLLEGE TRANSCRIPTS AND RESUME.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Day Care Licensing Team Clerical. Under direction, this position will provide clerical support as a secretary to a unit supervisor and professional staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions, in addition to compiling and assembling data.
This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Job Responsibilities
- Serves as Day Care Licensing Team Clerical
- Greets visitors and answers incoming phone calls to determine the nature of the request, many of which may be hostile
- As a word processing operator, compiles and assembles data
- Establishes and maintains filing system, monitoring to ensure information is readily available for reference/viewing
- Generates first (standardized) response to applicant
- Compiles information necessary to prepare travel vouchers for assigned staff
- Receives, sorts, opens, reads, and distributes incoming mail
- Follows oral and written instructions, gaining knowledge and experience in and applying evolving automated office equipment and technology to complete complex tasks
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to completion of high school
- Requires 2 years of office experience
- Requires ability to keyboard accurately at 45 wpm
Conditions of Employment
- Requires ability to pass a background check.
- The conditions of employment listed here are incorporated and related to any of the job duties listed in the job description.
Work Hours: Monday-Friday 8:30am-5:00pm
Work Location: 1 N Old State Capitol Plz Springfield, IL 62701-1323
Agency Contact: Tiffany Kemp
Email: Tiffany.Kemp@illinois.gov
Posting Group: Office & Administrative Support
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
