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Life’s not about a job, it’s about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We’re looking for a Sales Professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!
Job Title: Family Service Counselor
Job Description:
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the funeral home and cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Lead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
MINIMUM REQUIREMENTS
Qualifications:
- Previous experience in sales, customer service or related field
- Familiarity with CRM platforms
- Strong leadership qualities
- Ability to build rapport with clients
Licenses
- Current state/province issued driver’s license with an acceptable driving record
- Life Insurance license
Our Sales Professionals enjoy:
- Unlimited Income Potential - with a competitive commissioned incentive package
- Stability - Service Corporation International (SCI*) includes the Dignity Memorial® brand and is the nation’s largest provider of funeral, cremation and cemetery services. Learn more at sci-corp.com.
- Full Benefits* - including medical, dental and vision insurance and tuition assistance,
PLUS a 401K program with a generous company match!
- Ongoing Training
- Advancement Opportunities
- Certified Great Place to Work since 2017!
Location Name: Butler Funeral Home and Rose Lawn Memorial Park
Job Type: Full-time
Work Location: In person
Pay: $60,000.00 - $120,000.00 per year
Compensation package:
- Bonus opportunities
- Commission pay
- Monthly bonus
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Evenings as needed
- Holidays
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Required)
- Life Insurance License (Required)
