INTACT UTILIZATION SUPERVISOR

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Intact Utilization Supervisor.  Under administrative direction of the Statewide Intact Utilization Administrator, serves as Intact Utilization Supervisor; oversees, develops, and implements policies and procedures for specialized child protection programs, including High Risk/Intact Family Services; monitors to ensure that statewide performance objectives are being met through the management of a tracking system that identifies areas of concern with performance; oversees and monitors rotations of DCFS High Risk and POS Intact Family Services cases; manages case assignment and case closings to ensure accuracy for DCFS and POS agencies; reviews cases that are referred for Intact Family Services for appropriateness and makes adjustments for referrals as deemed necessary; serves as working supervisor; identifies and provides immediate consultation and technical assistance to management staff as related to policies and procedures, practice or training issues, and concerns regarding “heater” or complex cases.

Essential Functions

• Serves as Intact Utilization Supervisor
• Oversees and monitors rotations of DCFS High Risk and child welfare contributing agency (CWCA) Intact Family Services case
• Serves as working supervisor
• Identifies and provides immediate consultation and technical assistance to management staff as related to policies and procedures, practice or training issues, and concerns regarding “heater” or complex cases
• Provides administrative input to resolve issues and complaints regarding quality of services identified by community providers, government officials, and foster, biological, and adoptive parents as related to child welfare and child protection
• Explains, clarifies, and describes clearly defined agency policy, operations, and programs to clients, community agencies, and others
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifcations

• Requires a master's degree in social work or a master's degree in a related human services field.
• Requires three years of administrative child welfare experience with an MSW or four years of administrative child welfare experience with a master's degree in a related field.

Conditions of Employment

• Requires the ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver's license.
• Requires completion of a background check and self-disclosure of criminal history
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.