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Position Summary:
This position is responsible for developing, managing and implementing a volunteer-led program strategy for their assigned office service area which includes Springfield and Quincy and their surrounding areas.
The primary goal of this position is to increase constituent access to Alzheimer’s Association care and support programs by significantly growing and strengthening our volunteer base. Measurable outcomes include: significant growth in the recruitment, training and supervision of local program volunteers; an increase in the number of constituents served through volunteer-led community education programs and support groups; increased utilization of the Helpline and web-based care and the expansion of community-based education and support programs into underserved communities.
Responsibilities
Essential functions and responsibilities include, but are not limited to:
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Develop & implement a data-informed, community impact plan to expand reach in each assigned market of opportunity defined by a strategic geography or population.
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Conduct ongoing community assessments through Community Forums in each market to ensure that volunteer-led programs are aligned with community needs and offered where demand is high.
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Recruit, train and lead volunteers to deliver and grow programs in designated markets. Provide ongoing technical assistance, coaching and support. Ensure accountability by regularly monitoring volunteer impact and taking action to improve volunteer performance.
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Manage and maintain a portfolio of high-impact community partners using a relationship sales approach to grow the Association’s program reach. Expand collaborative agreements with current partners in community networks, organizations, service providers, nonprofits and faith institutions, and establish new community partnerships beyond traditional partners to reach underrepresented communities.
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Create urgency for our cause by promoting a full-mission value proposition to support Alzheimer’s Association campaigns such as quality care, fundraising and advocacy efforts throughout designated communities.
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Model and foster behaviors that contribute to a culture that values the staff/volunteer/ community partnership and is consistent with the Association’s goals, best practices, and core values.
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Ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant-funded projects (where applicable).
Qualifications
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Bachelor's degree in related field or equivalent experience.
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Three years of experience in program, volunteer and/or team management.
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Experience in community health and community volunteer mobilization a plus.
Knowledge, Skills and Abilities
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Proven success in building and maintaining key relationships and meeting strategic goals through volunteer-led initiatives.
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Able to identify and cultivate relationships with community partners, organizations, volunteers and diverse populations to create sense of urgency related to dementia awareness as a major health issue and motivate all to action.
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Ability to effectively collaborate with others, hold others accountable and reach mutually agreeable outcomes.
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Familiarity with a public health approach focused on health promotion and early detection.
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Experience building rapport/trust, assessing needs and articulating a value proposition.
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Ability to represent the Association effectively to community partners, community leaders, corporate partners.
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Excellent written and presentation skills
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General knowledge of community health, community-based organizations and systems.
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Ability and willingness to work some evenings and weekends as required for committee meetings, Walk and wraparound events.
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Ability to bend, stoop, lift and transport up to 25lbs of materials.
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Strong computer skills, proficient with Microsoft Office products, Google Suite, and social media; experience with, or ability to rapidly learn, Luminate/Convio software.
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Ability and willingness to travel up to 50% within the assigned territory by car. While most such travel is same day, occasional overnight travel or air travel may be required. Must have valid driver’s license, access to reliable vehicle, good driving record and proof of automobile insurance
